INFORMATION AND ADVOCACY SERVICE CASEWORKER
JOB TITLE: Caseworker
TEAM / AREA: Information and Advocacy Service (IAS)
POSITION TYPE: Full - time
HOURS: * hours/ 5 days per week
LOCATION: Dublin
TRAVEL: Yes, but rarely
SALARY: € *, * gross
p.a.
REPORTING TO: Information and Advocacy Manager
ANNUAL LEAVE: * days per year
CONTRACT DURATION: 1 year
DATE POSTED: *th August **Apply on the
website**
APPLICATION DEADLINE: Monday *th September
* at 5pm
INTRODUCTION AND OVERVIEW
The Irish Refugee Council believe in a fair and inclusive society for
people seeking international protection in Ireland. We believe that
every person has a legal right to claim asylum and to have their
application considered in a fair and transparent manner, in accordance
with the * Convention relating to the status of
refugees.
Our work involves services and support to people seeking international
protection and refugees. We provide information and early legal
advice. We also provide integration supports around housing,
education, employment, youth work and resettlement. Through our
services we identify trends and issues that require change and
advocacy
Our Information and Advocacy Service provides free and confidential
information and an advocacy service to people at various stages of the
international protection process. The service also acts as a first
point of contact for many people seeking support from our Law Centre
or accessing our housing, education, employment and youth services.
The Caseworker will provide direct support to individuals and will
work under the supervision of our Information and Advocacy Manager.
This is an exciting and challenging role with an opportunity to work
directly with people in the protection process and positively impact
on their lives.
JOB DESCRIPTION
* Provide information and advocacy to people seeking international
protection and from a refugee background on a range of issues related
to the international protection application process, State provided
accommodation, family reunification, homelessness and more.
* Work with people to identify their needs and refer to other
services provided by the Irish Refugee Council, as well as to other
specialised agencies.
* Provide support to outreach activities and training / information
sessions as required.
* Provide their own administrative support, including completion and
maintenance of digital case files using Salesforce case management
system.
* Gather information and keep up to date with protection, refugee
law and immigration issues.
* Contribute to the overall work plan of the service and the Irish
Refugee Council.
* Participate in team meetings and weekly casework meetings.
* Participate in other work of the organisation as required from
time to time by the Chief Executive Office and to assist in the smooth
running of the organisation.
PERSON SPECIFICATION: QUALIFICATIONS, EXPERIENCE, AND SKILLS REQUIRED
* At least one year of experience of working with people in the
protection process/refugees.
* Fluency in English; fluency in another language, in particular
Arabic/Pashtu/Somali, desirable.
* Relevant third level qualification e.g law, social work etc, an
advantage
* Strong research skills and ability to keep up to date with
changing laws and practices.
* Excellent communication and interpersonal skills: verbal, written,
report writing and presentation.
* Highly organised – ability to manage own caseload and provide
own administrative support
* Ability to work effectively and collaboratively as part of a team
* Experience of interacting with a range of organisations, public
and government officials.
* Experience with providing support in relation to social welfare
and/or housing/homelessness may be considered an advantage but not
essential.
* We particularly welcome applications from people from a migrant or
refugee background, lone parents, Travellers and people with
disabilities.
EQUALITY, DIVERSITY AND INCLUSION
The Irish Refugee Council is committed to creating an inclusive
environment where diversity is celebrated, and everyone is afforded
equality of opportunity. We welcome applications from everyone, from
people with direct experience of the international protection process
and who have lived in Direct Provision.
STAFF BENEFITS AND SALARY
* * days annual leave plus additional paid
leave at Christmas.
* A comprehensive induction process.
* A diverse working environment.
* Employee Assistance Programme that offers expert counselling and
support.
* Flexible and supportive working arrangements.
* Ability to work from home (2 days a week maximum)
* Opt in pension after passing probation period.
* Car and Bike parking
* A commitment to professional development including access to an
annual career professional development fund.
APPLICATION PROCESS
* Please send a CV and cover letter to *
* Please state in your cover letter how you found out about the
vacancy.
* The phrase ‘CASEWORKER” must be inserted into the email
subject matter line.
* Please save your CV and cover letter in one file and give it your
name. The content of emails will not be included in your application
so please include all details in your cover letter.
* The cover letter must CLEARLY ADDRESS THE REQUIREMENTS outlined
above.
* Only applications addressing the requirements will be considered.
* Applicants should give examples of how their experience meets the
points listed in the Person Specification.
* DEADLINE FOR APPLICATION IS MONDAY **APPLY ON THE WEBSITE**TH
SEPTEMBER **APPLY ON THE WEBSITE**.
* Interview date to be confirmed.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
